Privacy Policy.

Cookies

We do not use cookies.

Personal data

Licence request details are forwarded to our activation service. Contact form details are sent to Quadrus by email using Cloudflare Email Service.

Before processing a form submission, we send your email address to ZeroBounce to check whether it can receive email.

For licence requests, we also send the request time and your IP address, when available, to our activation service.

We may collect your name, company name, business email address, telephone number, business address, licence registration details and information provided in enquiries or support requests.

Quadrus Technology EURL uses this information to respond to enquiries, manage licences and provide support. Processing is based on contractual necessity where you are the contracting party, our legitimate interest in managing professional enquiries and customer relationships, and compliance with legal obligations for mandatory accounting and legal records. Required fields are marked; without them we cannot process your request. Newsletter subscription is optional and based on consent, which you may withdraw at any time.

Data is accessible to authorised personnel and providers involved in these services. Enquiry and support records are retained until the request is resolved and any related follow-up is completed. Licence registration records are retained while the licence remains active and as necessary to verify entitlement and administer the licence. After that, only records necessary to comply with accounting or other legal obligations, or to establish, exercise or defend legal claims, are retained for the applicable statutory retention or limitation period. Newsletter data is retained until you withdraw consent.

You may request access, correction, deletion, restriction or portability of your data, object to processing and withdraw consent, subject to applicable conditions, by contacting info@neostor.io. You may also complain to the CNIL.